As an independent software vendor (ISV) your core business is developing innovative applications that exceed the expectations of your customers. As infrastructure specialists, our core business is designing, implementing and managing solutions that deliver applications to users. By working together, we can help ensure that your customers can access your application where, when and how they want to. Here’s a few of the ways we can help:

  • Cloud application delivery solutions - increasingly today organisations are looking to the cloud as a cost effective and convenient way of delivering applications to their users. We work with many ISVs to design, implement and manage cloud infrastructure platforms that allow them to offer an effective cloud solution to their customers.
  • On-premise application delivery solutions – for traditional, on-premise, deployment of your application, we can help you to deliver a complete solution to your customers that combines your application with a tailored infrastructure designed specifically for your application. Your customers will benefit from a joined up service from a single supplier and the seamless delivery of a complete solution.
  • Hardware support – as well as designing and delivering hardware infrastructures for your customers we can also support and maintain them on your behalf. Our dedicated Maintenance Organisation includes more than 100 qualified engineers based right across the UK, so that if your customers experience hardware failures (including servers, storage, PCs, mobile devices and specialist EPOS equipment and printers), we can get to them quickly. Our priority is always to get your customers operational as quickly as possible so that they can continue to enjoy the benefits of your application.

Key Benefits for ISVs of working with Esteem :

  • Add value to your customers – we can help you to add value to your customers and retain your competitive advantage by delivering a range of services designed to enhance the delivery of your application and the experience of your customers
  • Build your customer loyalty – delivering excellent customer service is a key part of retaining your customers. By partnering with Esteem you can take advantage of the experience, expertise and resources that we’ve built up over almost 30 years to increase the level of service that you offer to your customers
  • Increase availability of your application - end users today have high expectations when it comes to the availability of applications. Our experience of expertise of designing, installing and maintaining application infrastructures means that we are able to increase the availability of your application
  • Focus on your core business skills – by working with Esteem as your infrastructure partner, you can focus on your core business of developing innovative and tailored applications that excite and inspire your customers, without worrying about the day to day processes that surround delivering your application to your customers

Who we've helped

Gladstone MRM

Gladstone is the leading supplier of leisure management software in the UK. With clients including private sector leisure clubs and local authority leisure centers, Gladstone relies on Esteem Managed Services to maintain and support a wide range of specialist EPOS hardware including swipe card readers, receipt printers, touch screens and till drawers.

Prologic plc

Prologic provides specialist software for fashion and lifestyle retailers. Their end to end solution covers point of sale, stock, warehousing and accounts. Prologic rely on Esteem Managed Services to maintain and support servers, PCs and specialist EPOS equipment on behalf of their customers.

Infor Softbrands

Infor Softbrands provides specialist software for hotels covering all aspects of hotel management including reservations, house keeping and conference and banqueting. Softbrands rely on Esteem Managed Services to design, install and maintain critical hardware and software systems on behalf of their customers.