Giving you an extra level of assurance, Esteem’s managed services are underpinned by some of the best support programmes in the industry. Our relationships with our partners mean that we provide rapid, effective and seamless escalation to IT vendors where appropriate – ensuring that you get the support you need, when and where you need it.
Citrix Authorised Support Centre: Esteem was the first UK Citrix partner to be formally invited into the Citrix ASC Programme, enabling Esteem and Citrix to work together to resolve problems, providing a totally seamless service to customers. To achieve this, Esteem went through a series of stringent qualification tests and procedures with references taken from a range of our existing customers to ensure that we deliver the high level of service and value that we say we do.
Microsoft Services Partner Advantage: With direct access to Microsoft technical expertise and resources through our Microsoft Services Partner Advantage agreement, Esteem facilitates the delivery of Microsoft support and consultancy services to help customers with the effective development, deployment and support of solutions using Microsoft technologies.
Sun Service Manager: Esteem is one of a handful of Sun partners in the UK that holds Sun Service Manager status, the highest level of Sun Service accreditation available. For our customers, this provides peace of mind that direct escalation to Sun is automatically at hand.
To find out more about Esteem’s support agreements, just click here.
