IT Managed Services Provider Esteem has been awarded a place on the NHS Link 2 Framework for the provision of maintenance and support services.
The NHS agreement, operated by the NHS Shared Business Services and NHS NoE Commercial Procurement Collaborative, is valued at £500 million. The agreement enables NHS organisations across the UK to procure a range of IT services including the provision of "post-warranty" maintenance and support services from Esteem.
As a leading IT Services Provider to the NHS, Esteem has had over 20 years experience and understands the significant and critical service levels needed. As a strategic IT partner, through the NHS Link Framework, Esteem not only delivers competitive pricing, but works closely with customers to understand business requirements, deliver invaluable support and future-proof technology.
Esteem's Hardware Support and Maintenance is delivered nationwide through both mobile and on-site service teams. Complemented by diagnostics prior to dispatch, Esteem's service teams have a proven track record of delivering first touch resolution and systems recovery. With UK-wide coverage and 24x7x365 support, Esteem offers one of the UK's most respected independent IT engineering and support forces.
Esteem CEO, David Jones comments: "This award is a reflection of the significant investment and success Esteem has had delivering IT solutions to the NHS over the last 20+ years. The framework allows us to continue to deliver significant value to NHS customers across the UK. Working with some of the largest NHS Trusts and CSU's in the country, our industry experience and proven track record is testament to our ability to help public sector organisations 'do more with less' under increasing budget cuts."