Esteem Holdings Ltd and its group of companies are committed to protecting your online privacy and working within the guidelines set out in the Data Protection Act and General Data Protection Regulation (GDPR). Our privacy statement aims to disclose what information is being logged by Esteem web users, how this information is used and how this information can be removed/amended.
Websites covered by this Statement
This Privacy Statement covers the collection and use of data on the www.esteem.co.uk website in the United Kingdom. This Statement does not apply to any of the sites, which can be linked to (e.g. our suppliers/customers websites) from this website.
What information do we collect about you?
Esteem Holdings Ltd collects data about individuals within a business context. We only collect basic personal data about you. It does not include any special types of information or location-based information unless required to deliver our services. This can however include name, address, email, phone number etc. Information is collected about you when you request us to contact you or complete a form to download information or attend an event. Esteem Holdings Ltd treats all data which identifies an individual as Personal Data. Esteem Holdings Ltd acts as the ‘Controller’ of the personal data you provide to us, this means we control what happens to the data in our possession. We need to know your basic personal data to provide you with a response to your request for information or to deliver our products and services. We will not collect any personal data from you if we do not need to provide or oversee this service to you. We also collect information when you voluntarily complete customer surveys, attend training or provide feedback. Website usage is collected using cookies.
How do you protect it?
We have a Data Protection regime in place to oversee the effective and secure processing of your personal data.
How will we use the information about you?
The information collected about you is used when you request information on our services, attend an event or download information from our website – data is processed by Esteem Holdings Ltd. The data will be used to provide our products and services, in addition to invoicing and communicating with you with regards to other services they may be interested in. No other third parties have access to your personal data unless it is specifically required to meet either contractual obligations or the legitimate interests of the company as defined under Article 5 of the General Data Protection Regulation (GDPR).
Where is the information stored?
All the personal data we hold is processed by us using internal or cloud-based services hosted within the UK. Data is located on servers within the UK, except for the contact information from people whom register to receive contact and updates regarding our services. This information is stored and processed by Wired Marketing, our email marketing application, within the EU. Wired Marketing also complies with the EU-US Privacy Shield and the Swiss-EU Privacy Shield Framework.
Data collected when a client downloads information from the website or registers for an event will be processed by Esteem Holdings Ltd using Wired Marketing. The data will only be used to send the client information relevant to the original enquiry and the client will be able to unsubscribe at any time via Wired Marketing. Data will be deleted when users unsubscribe.
If consent has been given, Esteem Holding Ltd may also send you marketing emails or contact you with details of other products or services we think may be of interest to you. Following consent to receive marketing communications, you may opt out later. You have a right at any time to stop us from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please click here.
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all your personal information, please email or write to us at Rofta House, Rudgate, Thorp Arch, Wetherby, West Yorkshire, LS23 7QA. We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.
When you visit the website, we collect web statistics concerning your visit, which are stored in a log file. Log files allow us to record visitors’ use of the site. The web teams use Google Analytics to record visitors’ use of the site and use this information to make changes to the layout of the website and to the information in it. Log files are not used to identify any individual patterns of use on the site.
This statement only covers websites maintained by us, Esteem Holdings Ltd and does not cover other websites linked from our site.
If at any point you believe the information we process on you is incorrect, you can request to see this information and have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact our Data Protection Officer at firstname.lastname@example.org, who will investigate the matter. If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law, you can get in touch with the Information Commissioner’s Office (ICO) here.
How to contact us
By email: email@example.com
Write to us at:
Esteem Systems Ltd, Rofta House, Rudgate, Thorp Arch, Wetherby, LS23 7QA