GoToAssist is a remote support solution that transforms technical support. With just a few clicks, support staff can see just what end users see, and vice versa. This enables support staff to chat with end users in real time, guide them through a product demo, push a web page or file transfer, or even take permission-based control of the end-user’s mouse and keyboard to show them how to resolve a problem.
For help desks, contact centres and IT teams, GoToAssist delivers real business benefits including:
- Rapid ROI
- Unmatched service quality
- Easy-to-use tools
- Measurable success
- Industry-leading security
To find out more about Citrix GoToAssist or to request your quote online, just click here.
