Hospitality

Today’s successful hospitality operators rely heavily on structured IT platforms to support customer engagement, through both online and face-to-face environments.

Whether you’re a hotel, restaurant, events or other hospitality business, Esteem understands that service is the key differentiator in this crowded sector, and that IT plays a crucial role in exceeding customer expectations.

Esteem’s hospitality solutions support improved service and productivity levels through faster and slicker customer transactions. We realise that seasonal demands can place a strain on organisations, and so we design solutions which can be scaled up or down to relieve pressure during peak periods.

If you’re a hotel business looking for slick, customer-facing IT, then we can create a bespoke solution, supported by a robust back-office system. For food and beverage organisations, our IT solutions support health and safety as a priority, so we assure quality through our CHAS and Safe Contractor Schemes.

Esteem’s flexible managed services enable you to concentrate on your core business, leaving the IT to us. Our fleet of maintenance engineers, across the UK, can support your business with any hardware failures, including servers, storage, PCs, mobile devices and specialist EPOS equipment and printers. Our priority is to get your hospitality business back up and running to reduce the impact of any revenue losses.

Our hospitality IT solutions focus on achieving:

Improved customer service

Faster transactions resulting in less queuing time for your customers.

Increased business productivity

24x7 system availability ensures maximum operational time for your business

Reduced costs

Reduce the daily running costs of your IT infrastructure by simplifying your IT management, centralising and integrating disparate systems, increasing your server and storage utilisation, and consolidating your maintenance and support agreements.

Useful resources

Case Studies

"The team at Esteem worked really hard to ensure that the project and that the promises they made to us to get the stores up and running in time for the January sales were delivered on time, and indeed they were."

Ian McBeth, IT Manager, Furniture Village

View all case studies

Get in touch

Get in touch with us by completing the form below and we'll get back to you shortly. Alternatively, you can e-mail us on contact@esteem.co.uk or call us on 01937 861 000.

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