In recent years the virtual workplace has exploded.  Tools today give users the ability to work effectively wherever they are – at home, on a train, in a hotel – the constraints of the office walls have completely disappeared for many users.  However, when the devices they are using, such as laptops and tablet PCs fail, their productivity plummets.  Working away from the office can then be a real headache, both for the user and the in-house IT Team.  Esteem’s dedicated IT Support and Maintenance team can help.

We have over 100 accredited engineers based across the UK, and if your users aren’t based in an office, we’ll simply go to wherever they are – at home, on a customer site, in a meeting, it doesn’t really matter.

As with all of the IT maintenance and support services we provide, our priority is to get your user operational as quickly as possible – so we won’t just fix the laptop or tablet PC.  We’ll configure the machine, re-install software, restore data – whatever it takes to get your mobile workers operational again. 

We have fix times (from 4 hours) and coverage hours (up to 24x7x365), to meet the needs of your individual organisations and your users. 

Security is key in supporting and maintaining mobile, corporate devices.  Changing the settings on a laptop for example, or configuring it slightly differently could leave the device and your corporate data open to attack.  We take special care to ensure that each mobile device is secure.