When servers or storage devices fail the impact can be widespread across large numbers of users, employees and customers. The critical nature of the server and storage environment can mean that standard manufacturers’ warranties simply aren’t enough, many of our customer’s find they need more.

We understand the impact of server and storage failure on an organisation’s operations, that’s why we have specific escalation procedures in place for server and storage maintenance.

Key Features of our Server Maintenance Service 

• Guaranteed Fix or Replace Service – the priority of our server support and maintenance service is to get you operational as fast as possible, often this means installing a replacement server as a temporary solution (always the same or higher specification), and we’ll arrive on-site equipped to do this
• Data Restoration Service – replacing or fixing the server or storage device is often not enough to get you operational again and so we’ll re-install software, restore data and other components to ensure that you’re fully back up and running before we leave
• 3rd Party Component Cover – because we’re manufacturer independent we won’t limit the server support we provide to the manufacturers own hardware options. We’ll also support 3rd party components such as memory and hard disk drives

Server Support for all Major Manufacturers

Our Server Support and Maintenance covers all major manufactures (including Dell, HP and IBM servers and storage) and you can choose Fix times from as little as 4 hours.

IT Maintenance Experience that Counts  

For almost 30 years our customers have relied on us to get their business critical servers and storage operational as quickly as possible – today, through our Server Support service, we maintain over 20,000 servers and storage devices across the UK.