- Data centre management
- Help desk management
- Desktop management
- Application management
- Network management
Esteem’s tailored managed services allows you to select components of your IT which you would like to outsource the management of, whilst still choosing to keep some of your business critical IT in-house.
By working in partnership with Esteem, your in-house IT team can focus on strategic IT developments, whilst we support the daily management of operational tasks across your infrastructure. If required, we can also support your business with specialist skills for technologies like Citrix and Oracle.
We work with you to identify those IT elements that you would like us to proactively manage on your behalf, and which you’d prefer to keep in house. This decision could be based on cost, a lack of in-house skills or a desire to improve business output and employee productivity.
Today’s IT infrastructure management has become more complex and time-consuming. Organisations typically need a host of in-house specialists and experts to simply maintain their IT, including email and security experts, storage specialists, virtualisation specialists and application experts.
We believe that IT should be simple, and that it should be used to help organisations meet strategic goals, not just considered at an operational level. Depending on your organisation’s IT needs, Esteem can manage all, or part of your IT requirements, acting as your virtual IT team.
We can provide everything from remote monitoring, telephone and desk-side support to server, network and application management. We ensure that systems are refreshed and that transformational projects are implemented, whilst monitoring and addressing evolving business needs.
By outsourcing the management of your day to day IT, your employees are able to focus on your core business objectives and are available to work on strategic business projects.
When we manage your IT we aim to reduce your ongoing IT operating costs and extend the life of your infrastructure.
A scalable managed service enables you to adapt to market changes quickly.
When we manage your IT, we are accountable for its availability. We put service level agreements in place and proactively manage your systems to identify and address potential problems before they occur. With 24x7x365 monitoring, we increase the security, reliability and availability of your systems.